Add User Accounts

Create user accounts to grant access to the admin portal and community.

Fuel Cycle supports the following account types:

• Client — Read-only access to the admin portal. Can participate in activities on the front end, but cannot access member data.
• Moderator — Can create and manage activities and interact with members. Cannot access all administrative settings.
• Supermoderator — Full administrative access, including system settings and member data.

All account types follow the same creation process. Permissions depend on the selected role.

Create a Single User Account

1. Members — In the left navigation, click Members.
2. Manage Members — Select Manage Members.
3. Create a New Member — Click Create a New Member.
4. Username — Enter a member-facing username.
5. First Name — Enter the user's first name.
6. Last Name — Enter the user's last name.
7. Password — Enter a password.
8. Confirm New Password — Re-enter the password to confirm.
9. Email Address — Enter the user's email address.
10. Member Type — Select Client, Moderator, or Supermoderator from the dropdown.
    • Client users have read-only visibility in the admin portal.
    • Moderator users can create and manage activities and moderate discussions.
    • Supermoderator users have full administrative access.

11. Read Only — Check Read Only to restrict the user to view-only access in the admin portal.

    When enabled, the user:

    • Cannot create or edit activities.
    • Cannot view, download, or export member data.
    • Can comment on activity landing pages.
    • Can participate in live chats, Delta Test ticket replies, and surveys.
12. Test Account — Check Test Account to designate the user as a test account.
13. Community Access — Select the community or communities the user can access. If multiple communities are available, select one or more.
14. Language — If your portal supports multiple languages, select a default language from the dropdown.

Click Create Member to save the account.

Create Multiple User Accounts

1. Members — Navigate to Members.
2. Manage Members — Select Manage Members.
3. Create Multiple Users — Click Create Multiple Users.
4. Member Creation — Select Member Creation as the batch update type.
5. Upload File — Upload your file and map the required fields.
6. Complete Batch Update — Finish the batch update process.

See this article that describes adding new Member accounts.