Add User Accounts Follow
Fuel Cycle accommodates a variety of users, all playing a role in its vibrant research community:
- Community members—Member accounts engage in community activities, surveys, and discussions, providing valuable insights. They can also be used for "test" accounts for moderators to test out their surveys from the platform as a member. Only members see the "member side" of the community.
- Client accounts—Client accounts include organizations or individuals owning the community, using Fuel Cycle for market research and data collection. They can view everything on the admin side (community backend), but with read-only access. They cannot create or edit activities or view member data. On the member-facing side, they can comment, participate in live chats, and take surveys.
- Moderators maintain success by facilitating discussions and ensuring quality contributions. Moderator accounts access both the backend and the "member side" of the community. They can author surveys, publish and close content, access data and make changes to community design.
Together, these roles enable Fuel Cycle to deliver tailored research insights. This article describes how to add new moderator and client user accounts.
See this article that describes adding new Member accounts.
Navigate to Members > Manage Members (or click the Manage Members quick button in the top right corner of your moderator dashboard). This is where you can create a new member account.
To create a new account...
- Click the New Member icon.
- Fill out the preferred username, full name, password, and email address you would like to associate with the account.
- Select the Member Type: Client or Moderator.
- If you have distinct communities, select the one to which you want to add this member.
- Click the Create Member button to add this member, or click the Cancel button to terminate adding a new member.
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