Redemption Export Follow

This article describes how to export a redemption report from the Gamifications > Redemptions screen.

Click the New Redemption Export button to start a new export request.

At the top of the New Redemption Export page, you have the option to enable specific settings before generating the export:

• Export Name—Exported files will be named in the format Type_Created_ExportName—for instance, Member_092123_AllMembers.
• Filters—By default, all members are included in the export, but it can be filtered using the Date Range: Only members who joined during the selected date range will be included in the export.
• Banners—By default, the Members tab of the export includes User ID, User Role, Username, Email, Status, and Activation status. Enable the Include User Account Fields checkbox to add additional account, profile, or survey columns to the member tab.
  
• Group Membership—Include members from up to ten groups.
• P2 Engine—You can choose one or more profile points to include in the export.
  • Type the name of the profile point question and matches will display as you type.
  • Select the profile point to add it to the export.
  • To easily select all active profile points, select Include P2 Engine.
  • When P2 fields are defined, you define the question and a reference field for exports. Select Export reference text to show the original labels. Select Export message text to show cleaner field labels.
• Polls (profile questions)—You can choose any other demographic or custom profile question enabled for your community. Simply type in the poll's name, and matches will display as you type. Select the poll to add it to the export.
• Survey Questions—Choose any question from any survey used in the community, including screener surveys.
  1. Type in the survey name in the first field. As you type, matching survey names will display. Select the survey you want to use.
  2. Type in the question name. As you type, matching questions will display. Select the question you want to include in the export.
     

     Note: if surveys or survey questions do not load, please check your internet connection. Slow connections may not load the questions quickly.

• Select the Request Export button. You do not need to stay on the page while content is prepared for download.
  • You are automatically directed to the Exports page. There are two types of exports available:
    • Zip File: Is all data included in the export, including personally identifiable information (PII), such as Name and Email.
    • Zip File [masked]: The export will mask (not display) any personally identifiable information (PII). 
  • The status will display Requested at first. Once the export is ready for download, the status will be Completed.
  • Click the Download link to download the export.