Redirects determine where a respondent lands after completing, being disqualified from, or exceeding the quota of a survey. Proper redirects ensure:
- Accurate session tracking
- Clear qualification/disqualification tagging
- Seamless user experience
Note: URLs and variables are case-sensitive. Enter them exactly as shown.
Completion Redirect
NOTE: This is required for ALL Community surveys so that respondents are redirected appropriately.
When you are done creating your survey, add a “Post Survey Action” that will redirect the user back to the community after they complete the survey.
To add this redirect, please follow these directions:
- Locate the “Thank You Page” at the bottom of the page.
- Click the Actions link to add a redirect link.
- In the screen that pops up, locate the URL Redirect under the Survey Actions section.
- Click the “Add” button. A new window will display with a few options.
- Give the URL Redirect a unique Name.
- Select "No" for Disqualify Respondent.
- Locate the URL field and set the Protocol dropdown to HTTPS://.
-
Paste the following into the text field:
https://util.fuelcyclecore.com/util/surveyGizmo/redirectProxy
NOTE: UK and Canadian servers would require their own domain suffix — .uk or .ca — instead of .com
- Determine if there will be a delay.
- Leave the Message to show to disqualified respondents. This will not be used for a completion redirect.
- Scroll down to the bottom under “Field to Pass (optional)” and choose URL Variable from the drop-down.
- Click the Add Field button.
- Enter the following into the fields:
- Under “URL Variable” put: redirect_url
- Under “Variable Name” put: redirectUrl
- Return to the dropdown and select “Static Value (use default)” and click the “Add Field” button.
- Enter the following into the fields:
- Under “Variable Name” put: qualified
- Under “Default Value (opt)” put: true
- Click the Save Action button.
-
This should be what the final result looks like in the survey build:
Disqualify Redirect
To disqualify or terminate respondents based on how they respond to certain questions, add “Skip/Disqualify Logic".
To add this redirect, please follow these directions:
- Below each page, you’ll see a link for “Skip/Disqualify Logic.” Click the link at the bottom of the page that includes the question you want to add disqualification logic to.
- Enter your logic conditions by using the prompts and options that display as you create the logic.
- Scroll down to the “If the Logic Passes, send the respondent to” section and select the checkbox next to “External URL” then paste the following URL into the field:
https://util.fuelcyclecore.com/util/surveyGizmo/redirectProxy
NOTE: UK and Canadian servers would require their own domain suffix — .uk or .ca — instead of .com
- From “If the Logic Passes, mark the response as” select “Disqualified”.
- You are not required to edit the disqualified message in the field here. That will not typically display to the respondent, so you can leave it as is. The Disqualified message is determined in different areas:
- Screener surveys: The Disqualified message is set when building the Recruitment URL.
- Community Surveys: The Disqualified message is set when creating the activity and the respondent will see it when the route back into the community.
- Scroll down to “Variables to Pass (optional)” and select “URL Variable” from the dropdown, then “Add to Field” button.
- Add the following:
- Under “URL Variable” put: redirect_url
- Under “Variable Name” put: redirectUrl
- Return to the dropdown and select “Static Value (use default)” and click the “Add Field” button THREE times (to add the option three times).
- Enter the following into the 3 new fields:
- First Static Value:
- Under “Variable Name” put: qualified
- Under “Default Value (opt)” put: false
- Second Static Value:
- Under “Variable Name” put: reason
- Under “Default Value (opt)” put one of the following: LOGIC
- Third Static Value:
- Under “Variable Name” put: disqualifiedStep
- Under “Default Value” enter whatever text you want here. This will be added to the database and you can use it to help you determine what question was used to disqualify users. Assign a value that is meaningful to you. Do not include brackets { } in this text or it will not save properly.
- First Static Value:
- Click the Save Action button.
-
This should be what the final result looks like in the survey build:
Over Quota Redirect
To disqualify or terminate respondents based on quotas you are tracking in the survey, add a “Redirect URL Action”.
To add this redirect, please follow these directions:
- Add a new page where you wish to place the termination and redirect the respondent.
- Click the Actions link to add a redirect link.
- In the screen that pops up, locate the URL Redirect under the Survey Actions section.
- Click the “Add” button. A new window will display with a few options.
- Give the URL Redirect a unique Name.
- Select "Yes" for Disqualify Respondent.
- Locate the URL field and set the Protocol dropdown to HTTPS://.
-
Paste the following into the text field:
https://util.fuelcyclecore.com/util/surveyGizmo/redirectProxy
NOTE: UK and Canadian servers would require their own domain suffix — .uk or .ca — instead of .com
- Determine if there will be a delay.
- Set the Message to show to disqualified respondents. You are not required to edit the disqualified message in the field here. This will not typically display to the respondent, so you can leave it as is. The Disqualified message is determined in different areas:
- Screener surveys: The Disqualified message is set when building the Recruitment URL.
- Community Surveys: The Disqualified message is set when creating the activity and the respondent will see it when the route back into the community.
- Scroll down to the bottom under “Field to Pass (optional)” and choose URL Variable from the drop-down.
- Click the Add Field button.
- Enter the following into the fields:
- Under “URL Variable” put: redirect_url
- Under “Variable Name” put: redirectUrl
- Return to the dropdown and select “Static Value (use default)” and click the “Add Field” button THREE times (to add the option three times).
- Enter the following into the 3 new fields:
- First Static Value:
- Under “Variable Name” put: qualified
- Under “Default Value (opt)” put: false
- Second Static Value:
- Under “Variable Name” put: reason
- Under “Default Value (opt)” put one of the following: OVER_QUOTA
- Third Static Value:
- Under “Variable Name” put: disqualifiedStep
- Under “Default Value” enter whatever text you want here. This will be added to the database and you can use it to help you determine what question was used to disqualify users. Assign a value that is meaningful to you. Do not include brackets { } in this text or it will not save properly.
- First Static Value:
-
Click on the Logic tab and enter your logic conditions by using the prompts and options that display. Be sure to set both the Quota logic and the survey question logic.
- Click the Save Action button.
-
This should be what the final result looks like in the survey build: