Fuel Cycle Email Composer: Editing Text Follow
`To edit a text block, click inside the block and you’ll see formatting options displayed as you type or paste the text into the block.
- Fonts: There are a number of email-friendly fonts available from the font drop-down. Please note that these are the approved fonts. We don’t recommend using a custom font because those will not always display properly to all email recipients.
- Basic Formatting: You can change the size of the font, bullet or numbered list, change the color, and more using the options that display in the toolbar.
- Merge Tags: If you want to insert a global variable, such as the user's first name, place the cursor in the text where you want the variable to display...
- Click the “Merge Tags” option.
- You’ll now see all of the possible variables that can be inserted into the text.
- Click the merge tag that you want to use and you’ll then see it added to your text block.
- Click the “Merge Tags” option.
- Special Links: If you want to create a link in the text to an activity in the community...
- Highlight the text you want to turn into the link.
- Click the Special Links option.
- You’ll now see a list of all the Published and Scheduled activities in the community. Click the activity title to add a link to that activity in the text.
Merge Tags
Variable | Description |
---|---|
COMMUNITY_NAME | Insert your community's name. |
COMMUNITY_URL | Insert your community's web site address. |
COMMUNITY_LOGO_URL | Insert your community logo. |
COMMUNITY_SUPPORT_EMAIL | Insert your email that recipients should use for help or questions. |
COMPANY_URL | Insert your company web site address. |
USER_EMAIL | Insert the recipient's email address. |
USER_NAME | Insert the recipient's user name for logging into the community. |
USER_FIRST_NAME | Insert the user's first name. Example: Dear ${USER_FIRST_NAME} |
USER_LAST_NAME | Insert the user's last name. |
USER_FULL_NAME | Insert the user's first and last name. |
USER_REWARDS_URL | Insert the web site link they would click to see their available rewards. |
RECRUITMENT_URL | Insert the recruitment URL you've selected to send. This is only for use in a recruitment email campaign. |
ACTIVATION_LINK | This is only for use in system emails to send members a link to activate their account. Insert to provide account activation link. |
RESET_PASSWORD_LINK | Insert link for members to reset their password. |
MOBILE_PASSWORDLESS_LINK | Insert a link to allow members to log into the mobile app without their password. |
NPS_SURVEY | This is only for use if you have purchased NPS as a Fuel Cycle add on. Insert an NPS survey into your email. |
ACTIVITY_TITLE | This is only for use in system emails which are automated to send about a particular activity (e.g., a live chat reminder email). Insert the activity title for the activity the email is automated for. |
INTERVIEW_SCHEDULE_URL | This is only for use in system emails which are automated to send about a particular interview a moderator is set to run. Insert the URL the moderator should visit to launch the interview. |
START_TIME | This is only for use in system emails which are automated to send about a particular event or interview a member has signed up for. Insert the start time for an activity. For example, if you are sending a confirmation email to the member when they sign up. |
NO_PARTICIPANTS | This is only for use in system emails which are automated to send about a particular event or interview a member has signed up for. Insert the maximum number of participants allowed for an activity. |
INTERVIEW_TITLE | This is only for use in system emails which are automated to send about a particular live interview a member has signed up for. Insert the saved title of the interview at the time the member registered. For example, if you are sending a confirmation email to the member when they sign up. |
INTERVIEW_TYPE | This is only for use in system emails which are automated to send about a particular live interview a member has signed up for. Insert the type of interview for which the member registered. For example, if you are sending a confirmation email to the member when they sign up. |
EVENT_SCHEDULE_URL | This is only for use in system emails which are automated to send about a particular event a moderator is set to run. Insert the URL the moderator should visit to view the event. |
EVENT_TITLE | This is only for use in system emails which are automated to send about a particular event a member has signed up for. Insert the title of the event the email is automated for. |
EVENT_LOCATION | This is only for use in system emails which are automated to send about a particular event a member has signed up for. Insert the location of the event the email is automated for. |
REMINDER_HOUR | This is only for use in system emails which are automated to send about a particular event, interview, or live chat a member has signed up for. Insert the hours until the session is set to begin. |
ACTIVITY_DETAIL_PAGE | This is only for use in system emails which are automated to send about a particular event a member has signed up for. Insert the URL to the activity the email is automated for. |
LIVE_CHAT_DETAIL_PAGE | This is only for use in system emails which are automated to send about a particular event a member has signed up for. Insert the URL to the live chat the email is automated for. |
TICKET_TITLE | This is only for use in system emails which are automated to send about a particular Delta Testing ticket. Insert the ticket title for the ticket the email is automated for. |
TICKET_URL | This is only for use in system emails which are automated to send about a particular Delta Testing ticket. Insert the ticket URL for the ticket the email is automated for. |
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