Community Settings—Labels

This article briefly summarizes each aspect of the Community > Settings > Labels tab of Community Settings and how they appear in the Community:

• Community Language
• Custom Labels
• Live Chat Description
• Censorship
• Terms and Conditions
• Footer Setup

Community Language

Select a language and all default text through the member-facing community site automatically changes to that language, including instructional and error messages.

Custom Labels

You can customize the labels in the top navigation for your community. You may leave fields blank and the default label will be used.

• Topics—This is the label used in the community menu that, when clicked, displays all active topics in the drop-down. Users can click on a topic to view all activities inside the topic.
  • There is an option to hide the Topics Icon from the menu if you do not want to use this section.
• Categories—This is the label used in the community menu that, when clicked, displays all active categories in the drop-down. Users can click on a category to view all activities inside the category. All activities are required to be in a category.
• Community—This is the label used in the community menu that links to the landing page that lists all members of the community.
  • This menu option is only visible if the "Hide User From Member" checkbox under member settings is not selected. This specific setting can be found on the Privacy tab of the Settings page.
• Announcements—This label is used as the page title when users click the "bell" icon in the header. Activities added to the Announcements category displays in this section and new activities display with a "new" indicator in the header, so the user is aware there is something new in that section.
• FAQ—This label corresponds to the FAQ category. If at least one activity is published to the FAQ category, a link to FAQ displays in the drop-down menu under their profile photo in the top right corner of the page. This label is used in the menu dropdown that links users to the FAQ category.

  Note: If only one activity is in the FAQ category, the link will take the user directly to the activity. If more than one activity exists in the FAQ category, the user will be taken to the category landing page where all FAQ activities are listed.

• Notifications—This is the label that the member will see when they click the drop-down menu under their profile photo in the top right corner of the page and links to the member's notification feed where they can see when other users reply to their post and other similar activity related to the member's account.
• Support—This is the label that members will see when they click the drop-down menu under their profile photo in the top right corner of the page and links to the support messages page.
• Support Messages Reply As—This is the name members will see when they receive a response to their support message regardless of which moderator replied to the member.
• Trending—This label is no longer in use and will soon be removed from this page. You may ignore this field.
• Member Forums—This label corresponds to how the Member Forum category displays in the Category drop-down menu and links to the page listing all active Member Forums.
• Explore Activities—This label is no longer in use and will soon be removed from this page. You can ignore this field.
• Live Chats—This label corresponds to how the Live Chat category displays in the Category drop-down menu and links to the page listing all active Live Chats.

  Note: If no live chats are published, this link will not display in the Category drop-down.

• Delta Testing—This label corresponds to how the Delta Testing category will display in the Category drop-down menu and links to the page listing all active Delta Testing tickets.
• New & Completed Activity Card Labels—There is an option to enable the new activity indicator as well as to enable the completion indicator so that members can easily see which activities they have participated in.

Censorship

You can enable censorship filters for your community. Below are the following options:

• All users must agree to the terms and conditions when registering for the community. Provide the text and options below:
  • As Link—When selected, a link in the footer displays using the Terms and Conditions label. That link will allow a user to view the Terms and Conditions text anytime. The full text (as entered below) displays in an overlay on any page the member is on when they click the link.
  • Terms and Conditions full text (text box)—The actual text of the Terms and Conditions that displays both on the registration page and when users click to view the terms from the footer (if enabled).
  • Agree to Terms Label: As Checkbox—When this option is enabled, users must select a checkbox during registration that specifies they agree to the Terms and Conditions text. This checkbox displays under the full text.
    • If you disable this option, the checkbox won't display. Instead, the user will accept the terms by clicking the Submit button to complete registration.
    • The text field below the option is the Accept Terms text that you want to display on the registration page. Typically this is wording such as "I accept the Terms and Conditions." If the checkbox is enabled, the text displays to the right of the checkbox. If the checkbox is disabled, the text displays under the full Terms and Conditions text.

Footer Setup

• Footer Text—Appears on the bottom left of the page. By default, when no custom text is provided, the default text that displays in the footer is as follows:
  © YEAR COMPANY NAME. All Rights Reserved.

   

  • If you want to change the default text, you can enter that in this field

Footer Links

• Create internal or external pages accessible through footer links or images
  • Internal URL—Use this to create a new page in the community that is linked from the footer. When you select to create this page, the title and text you enter display on a page with the community header above and the footer below.
  • External URL—Use this option to add a link to a website page outside of the community, such as your company website. The page will open in a new browser window when the link is clicked.
    • If you want this link to display on the login page, select the option for "Page Public Viewable"
  • Overlay—Use this to create a pop-up message when the footer link is clicked. For example, you may not want to create a full internal page but instead, have the text display in a smaller pop-up that overlays any page the users are on in the community.
    • If you want this link to display on the login page, select the option for "Page Public Viewable"
  • Footer Logo—User this option to create an external link that displays as an image in the footer, instead of as text. For example, you can use a Facebook or Twitter logo and link to your brand's Facebook or Twitter page with this option.
    • If you want this link to display on the login page, select the option for "Page Public Viewable"