This article explains how to use the "Update & Import Responses" feature in Qualtrics, accessible only to supermoderator accounts, to manage embedded data in surveys. It outlines when to use "Update Responses" or "Import Responses." "Import Responses" is necessary when a survey redirect fails, technical issues prevent initial import, or if responses are recorded on the survey provider's side but not yet imported into Fuel Cycle. "Update Responses" is used to sync all responses since the last update.
Only supermoderator accounts have access to Update & Import Responses.
- If you add/edit a new Profiling Point and want to push the profile answers as embedded data to a survey that already has responses.
- The survey existed before the profile question was created, and you want that profile data added to the survey.
In the Survey listing section, you will notice two separate Actions for Update Responses and Import Responses.
It is only necessary to Import Responses in the following situations:
- A survey redirect didn’t work properly.
- Qualtrics or Alchemer had a technical issue, and responses did not get imported into our platform initially.
- The survey was edited, but it was not reimported to our platform.
- The responses were recorded on the survey provider side, but have not yet been imported to Fuel Cycle.
By selecting Import Response for a survey, all of the missing responses should sync into Fuel Cycle from your survey provider. Otherwise, use Update Responses to sync all responses since the last update.