KnowledgeHound Follow

KnowledgeHound combines the power of search and data visualization across your research to help you create a more customer-driven culture.

Overview

KnowledgeHound unifies all your survey data into a single platform to help you discover new insights and more easily make data-driven decisions.

• Make better data-driven decisions—Efficiently socialize and democratize access to data throughout your organization, allowing your teams to tap into your customer’s voices and analyze customer-based data regardless of where they sit or what meeting they are a part of at the time.
• Drive efficiencies and eliminate bottlenecks—Enable your insights team to move at the speed your business demands through intuitive search and survey analytics that translate data into insights in seconds, not days.
• Maximize ROI on research—With accessibility to all of your data, you can ensure you maximize each research project and avoid duplicative research. Stop letting research dollars go to waste. Truly know what you know.

Features

• Data unification—unify all your survey data from disparate sources in your KnowledgeHound platform. Include data from various vendors as well as data from various DIY platforms. Our team will clean and standardize all of this data to make it unified and approachable.
• Intuitive, survey-specific data analytics—traditional survey analytics tools require technical expertise. KnowledgeHound’s analytic capabilities are robust enough for your insights team to manipulate data however they need to while also being intuitive enough for your stakeholders to discover insights for themselves, with personalized access controls.
• Keyword search—search across your entire breadth of survey data quickly and efficiently with keyword search. Type what you’re looking for into the search bar in your KnowledgeHound platform and we will pull relevant studies as well as specific questions from studies that contain keywords.
• Dynamic dashboarding—build fully interactive dashboards that connect the dots across various studies and tell 360° customer stories
• Data democratization—having unlimited users enables you to share data from KnowledgeHound with anyone in your organization. It also enables self-service to data for anyone with access to the platform

Use Cases

• Create a data-driven insights hub
• Find and visualize answers instantly from your survey data
• Eliminate silos by unifying all your survey data in one central location
• Socialize data and dashboards with your team

How it Works

KnowledgeHound enables teams to unlock the potential hidden in their survey data and transform that data into decisions. We do this by unifying disparate sets of survey data in one searchable platform and layering in a powerful analytics engine across all of this data.

In addition to survey data collected via FuelCycle being pushed directly into your KnowledgeHound platform, users can upload additional data files to the platform at any time. Examples of file types that KnowledgeHound processes are SPSS, CSV, SAV, etc.

Integrations with DIY survey platforms such as SurveyMonkey and Qualtrics are also available. In this instance, data collected in DIY platforms can be pushed automatically to your KnowledgeHound platform for better unification among other research projects as well as socialization among your broader organization.