Dashboard
Mod Feed
Activities
- Activities Overview
- Activity Creation and Management
- Activity Publishing Options
- Featured Activities on the Community Homepage
- Sort Activity Cards
- Community Moderator Message
Surveys: Alchemer
- Alchemer Access and Overview
- Create an Activity Survey in Alchemer
- Create a Custom Template Survey in Alchemer
- Create a Live Chat Survey in Alchemer
- Alchemer Survey Design Customization
- Launch a 3rd Party Panel Project in Alchemer
Surveys: Qualtrics
- Qualtrics Access and Support
- Create a Survey in Qualtrics
- Create a Live Chat Survey Report in Qualtrics
- Import Qualtrics Survey Results
- Check Quality Control of a Qualtrics Survey
- Launch a 3rd Party Panel Project in Qualtrics
Members
- View Member Profile
- Add Individual Members
- View/Edit/Delete Individual Members
- Add/Edit/Delete Multiple Members
- Member Test Accounts
- Member Account Types
Communications Center
- Communication Center Overview
- Manage Email Campaigns
- Create a Campaign: Step 1—Parameters
- Create a Campaign: Step 2—Email Composer
- Create a Campaign: Step 3 - Recipients and Schedule
- Fuel Cycle Email Composer: Editing Text
Support and Moderator Email
Automatic Emails
Gamification
- Overview: Gamification and Rewards
- Gamification Module
- Create Custom Rewards
- Edit Custom Rewards
- Coupon Incentives in Fuel Cycle
- Member Experience—Points & Rewards Page
Exports
- Member Export File Details
- Participation Exports
- Activity Exports
- Sentiment Analysis in Activity Exports
- Image Analysis in Activity Exports
- Member Forum Exports
Recruitment
- Recruitment Messages
- Create Member Referral Recruitment Links
- Segmentation Typing Tools
- Screener Best Practices
- External Recruitment Tracking
- Recruitment Calculations
P2 Engine
- P2 Engine Overview
- P2 Engine—Create a Profile Point
- P2 Engine—Sync Profile Point data
- P2 Engine—Troubleshoot Profile Points
- Push Profile Points to Alchemer
- Profile Points and Qualtrics