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Mark-Rickard

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Activity overview

Latest activity by Mark-Rickard
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    Mark Rickard created an article,

    Edit or Update a P2 Field 🎬

    Whether you have fully re-profiled members, asked the same or similar questions in a follow-up study, or want to leverage an uploaded CSV with historical member data, you may have many reasons to u...

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    Mark Rickard created an article,

    Terminated Email Campaigns

    An email distribution will terminate for any of the following conditions contributing to 5% of the total sent: Bounced emails Domains marked as spam Emails not delivered This is a proactive effor...

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    Mark Rickard created an article,

    Import Alchemer Surveys to Fuel Cycle 🎬

    Whether you are generating a new survey or coming back to an existing survey, the process is the same for importing the survey into Fuel Cycle: you need the shared primary link from Alchemer to lin...

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    Mark Rickard created an article,

    Manage Member Forum Posts

    You can manage and edit the Member submissions by navigating to Activities > Member Posts. This section lists all individual submissions. Filter by a Member Forum to see only submissions from that ...

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    Mark Rickard created an article,

    Navigate the Fuel Cycle Platform 🎬

    This article describes the general navigation features available in your Fuel Cycle Community Moderator system. Check out the video below for a complete breakdown of all the different sections you ...

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    Mark Rickard created an article,

    Best Practices for Discussion Board Design

    This guide is designed to help moderators navigate Fuel Cycle's Discussion Board research tool for all potential activity types. Tone Ensure your welcome/introduction message and tone match the aud...

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    Mark Rickard created an article,

    Qualtrics Survey Troubleshooting

    "Invalid Survey" Pop-up Error Message Problem When attempting to import a Qualtrics survey, the import temporarily says Success but a pop-up window indicates "Invalid Survey". Investigation Check ...

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    Mark Rickard created an article,

    Universal Connections: Add any External Study to FCX 🆕

    Table of Contents Add External StudyEdit External StudyConnect External Study to Activity Link any external provider studies to activity landing pages, tracking UserID and study completion to assig...

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    Mark Rickard created an article,

    Demographic Refreshment through Reprofiling

    Demographic questionnaires, also known as profiling surveys, serve the purpose of gathering essential information about your members and ensuring they meet the necessary criteria for research eligi...

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    Mark Rickard created an article,

    Fuel Cycle Community Domain Setup Guide

     Depending on who owns and hosts the community domain name, there are 3 options for setting up the community domain, each requiring different levels of effort from Fuel Cycle and Client.   Type ...