
Mark Rickard
- Total activity 370
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Activity overview
Latest activity by Mark Rickard-
Mark Rickard created an article,
System Requirements
For most modern software systems, the recommended browsers are typically Apple Safari, Google Chrome, Mozilla Firefox, and Microsoft Edge as they are widely supported, regularly updated, and genera...
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Mark Rickard created an article,
Member Activation
When a new member account is created in a Fuel Cycle community—whether through a bulk batch update or by passing a recruitment screener—they receive a validation email and an SMS validation message...
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Mark Rickard created an article,
Member Exports
In addition to using the Member Dashboard to gain an overview of your community's well-being, you might also want to export the original data about your member group for further analysis outside th...
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Mark Rickard created an article,
Group Management in Fuel Cycle
Segmenting users into Groups is now exclusively managed in the Research Engine.
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Mark Rickard created an article,
Cancel an FC Live Session
Discuss has a written cancellation policy in effect, with tiers defined by your account type. Customers with Live Support Included If a session with Live Support is canceled or rescheduled with l...
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Mark Rickard created an article,
How to Use This Help Center
Fuel Cycle's Help Center has powerful search functionality to help you find what you want.The Help Center is organized into categories based on major functional tabs within Fuel Cycle. Categories c...
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Mark Rickard created an article,
Product Stages Glossary
Research Engine The Research Engine is the future of the Fuel Cycle platform. It is a completely new approach to how we build capabilities and deliver value to our customers. It will completely rep...
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Mark Rickard created an article,
Redemption Maximums
This section provides a convenient dashboard of members who have reached their maximum points earned or redeemed in any timeframe you have configured on the Actions & Points tab. Members are liste...
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Mark Rickard created an article,
Member Points
This section provides a convenient dashboard of member actions that generate points. Actions are filterable by... Actions Account Activation Attachment Received Attachment Uploaded Attachment Up...
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Mark Rickard created an article,
Rewards
Separate tabs display the reward options in the community catalog that are available to community members: Partner Rewards, Giftbit Rewards, and Custom Rewards. View quickly how many of a specific ...