Mark Rickard
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Recent activity by Mark Rickard Sort by recent activity-
Member Forums and Diary Studies 🎬
Member Forums are community areas where members submit their own posts. There are two types of Member Forums: Member Forum—The default option allows invited members to create their own posts, view...
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Create a Live Chat 🎬
New Live Chat DetailsLive Chat StepsInvite to Live ChatSchedule Live ChatEnd Live ChatAutomatic Live Chat EmailsCopy a Live Chat A live chat is a chat room organized and moderated in real time to h...
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P2 Engine Overview 🎬
The P2 Engine is a feature in the Fuel Cycle that collects the most current profile information of your members from multiple sources. This feature allows you to consolidate various sources into a ...
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Surveys—Overview 🎬
Distributing surveys to your Fuel Cycle community is a standout feature of our platform. Fuel Cycle fully integrates with two survey tools: Qualtrics and Alchemer. When a survey activity is create...
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Software Releases
March 2025 Members—Test Account Flag Designate members as test accounts upon creation. Member creation and member account batch updates also support the test account setting. Previously, this opti...
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Notification and Account Settings
Table of Contents Notification Feed Account Settings User DetailsNotifications Assignment Notifications Delta Testing Platform NotificationsFuelBot Notification Feed Click the bel...
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Asset Library: Storing Files on Fuel Cycle
Store files and images for use with your community activities.There is an individual file size limit of 50 MB for all file types except video. Video files are unlimited in size Please account for l...
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Quick Polls—One-Question Surveys 🎬
Table of ContentsView PollsCreate a PollAdd Poll to an ActivityExport a PollArchive a PollQuick Polls are one-question surveys designed for community engagement. They allow members to compare their...
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Create and Manage FC Live Events 🎬
OverviewCreate an InterviewCreate Your Live EventAdd Live Event to an ActivityInvite ParticipantsInterview PreparationSession ManagementEvent NotificationsModerate an FC Live SessionCompleted Sessi...
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Live Chats: Tips and Best Practices
Live Chats can be a great value-add for your members. Use them to introduce your moderators, provide more information about your brand, share exclusive details about a new product, or invite a gues...