Redirects determine where a respondent lands after completing, being disqualified from, or exceeding the quota of a survey. Proper redirects ensure:

• Accurate session tracking
• Clear qualification/disqualification tagging
• Seamless user experience

Completion Redirect

NOTE: This is required for ALL Community surveys so that respondents are redirected appropriately.

When you are done creating your survey, add an “End of Survey” element that will redirect the user back to the community after they complete the survey.

To add this redirect, please follow these directions:

1. In the main Qualtrics survey editor screen, click the Survey Flow button on the left.

2.  At the bottom of the page, there should be an End of Survey element. If it is not present, add one.

   NOTE: The "End of Survey" component must always be the last component in the flow, as Fuel Cycle anticipates it to be positioned at the end.

3. Click Customize.
   
    
4. Select Redirect to a URL.

5. Copy and paste the highlighted link exactly as it appears below (do not include HTTPS):

   ${e://Field/redirectURL}&surveyId=${e://Field/SurveyID}&responseId=${e://Field/ResponseID}&qualified=true

6. Click OK to save the End of Survey element.
7. In the main Qualtrics survey editor screen, navigate to Survey Builder.
8. Click once on End of Survey.
9. Make the End of Survey message Redirect to URL.
   
    

10. Copy and paste the highlighted link exactly as it appears below (do not include HTTPS):

    ${e://Field/redirectURL}&surveyId=${e://Field/SurveyID}&responseId=${e://Field/ResponseID}&qualified=true

11. Click Publish in the top right.

Disqualify Redirect

To disqualify or terminate respondents based on how they respond to certain questions, add more “End of Survey" elements.

To add this redirect, please follow these directions:

1. In the main Qualtrics survey editor screen, click the Survey Flow button on the left.
2. Add branch logic to each block with one (or more) disqualifying questions. Click Add Below to the block with the disqualifier.
   
    
3. Click Branch.
   
    
4. Click Add a Condition.
   
   Example of a condition:
   If “Question” “Q1: Are you a business owner?” “No” is “Selected” (then disqualify)
5. When the condition is created, click OK to save the new branch.
   
6. Now that the branch is selected, you need to add an End of Survey element that will disqualify the respondent.
   • If your respondent is taking a screener/recruitment survey, they will be shown the messaging programmed in the Recruitment URL.
   • If your respondent is participating in a community activity survey, they will be redirected to the activity landing page and will see the "survey disqualification message" set during activity creation. They will also receive the assigned points "for disqualifying from the survey".
7. Select Add a New Element Here under the branch.
8. Click End of Survey.
   
9. Click the Customize link at the End of Survey box.
   
10. Select Redirect to a URL
11. Copy the entire Failure Redirect URL below and paste it into the Redirect field:
     

${e://Field/redirectURL}&surveyId=${e://Field/SurveyID}&responseId=${e://Field/ResponseID}&qualified=false&reason=LOGIC&disqualifiedStep=STEP1

NOTE: You can change the very end part of the above URL that currently says "STEP1" to another value. This is used in reporting to specify which step the user is terminated out of. But, you cannot include a space in this value. Use the question number or some other term that is recognizable to you.

16. Click "Do not increment quota counts" if you do not wish to count this response after disqualifying. This is a recommended setting.
17. Click OK to save the End of Survey element.
18. Repeat the process of creating a branch and adding the End of Survey to each block that requires the disqualification logic.

You need to add an End of Survey element at the very end of the survey for users that qualify and should continue to registration.

17. Click Publish in the top right.

Over Quota Redirect

To disqualify or terminate respondents based on how they respond to certain questions, add more “End of Survey" elements.

To add this redirect, please follow these directions:

1. Select the Survey Options menu then Quotas.
   
2. Click Add Quota.
   
3. Set the quota maximum.
4. Select from Simple Logic Quota or Cross Logic Quota depending on your needs.
5. Enter the logic for the quota based on the questions in your survey.
6. When the quota logic is set, add the Over Quota redirect code, which takes the user to the Over Quota message on the platform.
   • If your respondent is taking a screener/recruitment survey, they will be shown the messaging programmed in the Recruitment URL.
   • If your respondent is participating in a community activity survey, they will be redirected to the activity landing page and see the "survey disqualification message" set during activity creation. They will also receive the assigned points "for disqualifying from the survey".
7. Click the Customize link.
   
8. Select Redirect to a URL.
9. Copy the entire Over Quota Redirect URL below and paste it into the Redirect field:

${e://Field/redirectURL}&surveyId=${e://Field/SurveyID}&responseId=${e://Field/ResponseID}&qualified=false&reason=OVER_QUOTA&disqualifiedStep=STEP1

You can change the very end part that currently says "STEP1" to another value. This is used in reporting to specify where the user was terminated out of because of over quota. But, you cannot include a space in this value. It's recommended that you use a recognizable term to you.

9. Click "Do not increment quota counts" if you do not wish to count this response after disqualifying. This is a recommended setting.
10. Click Publish in the top right.